Privacy Policy

1. Introduction

At www.neeev.ai, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We encourage you to read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Aim

Our aim is to ensure transparency and accountability in the handling of your personal data and to comply fully with applicable data protection regulations to maintain your trust.

3. Purpose and Scope

This Privacy Policy applies to all personal data collected or processed by www.neeev.ai across our website, mobile applications, and other online platforms and services that link to this policy. It covers how we collect data directly from you, through your interactions with our services, and through third-party sources.

4. Types of Personal Data Collected

We collect various types of personal data necessary to provide and improve our services, including but not limited to:

• Contact details such as your name, email address, phone number, and postal address.
• Account credentials like username and password.
• Payment and billing information for transactions.
• Demographic information such as age, gender, and interests.
• Technical data such as IP address, browser type, and operating system.
• Usage data including pages visited, time spent, and interactions with our platform.

5. Special Categories of Personal Data

In certain cases, we may collect sensitive personal data (also known as special categories of data), such as health information or biometric data, but only where you provide explicit consent or where permitted by law. We handle this information with the highest level of security and confidentiality.

6. Sources of Data Collection

Personal data is collected directly from you when you register, make inquiries, or use our services. We may also obtain data from third-party service providers, public databases, or other lawful sources to supplement our records and provide a better user experience.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to personalize content, analyze traffic, and enhance your experience. Cookies are small files stored on your device that help us remember preferences and track usage patterns. You can control cookie preferences through your browser settings, though disabling cookies may affect website functionality.

8. Data Analytics

We use analytics tools to understand how users interact with our platform, measure performance, and improve our services. Analytics may include aggregated and anonymized data to identify trends and optimize the user experience.

9. Aggregated Data

We may compile and use aggregated data that does not identify any individual user for statistical purposes, market research, and service enhancement. Such data is not considered personal data under applicable laws.

10. Data Protection Principles

We commit to processing personal data lawfully, fairly, and transparently. We limit data collection to what is necessary, ensure data accuracy, limit retention periods, and protect data integrity and confidentiality through appropriate security measures.

11. Legal Basis for Processing Your Personal Data

Our processing of your personal data is based on one or more of the following legal grounds:

• Your consent where required.
• Performance of a contract with you.
• Compliance with legal obligations.
• Protection of your vital interests or those of another.
• Our legitimate interests balanced against your rights and freedoms.

12. Consent

Where we rely on consent to process your data, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

13. Purpose of Collecting Personal Data

We collect your personal data to provide, maintain, and improve our platform and services, process payments, communicate with you, comply with legal requirements, and for marketing and promotional purposes where permitted.

14. Advertising and Marketing

With your consent, we may use your personal data to send marketing communications about our products, services, and promotions. You can opt-out of marketing emails at any time by following the unsubscribe instructions.

15. Disclosure of Personal Data

We do not sell your personal data. However, we may share data with trusted third-party service providers, partners, or legal authorities where required for providing services or complying with the law. All third parties are required to protect your data in accordance with applicable laws.

16. Data Subject Rights

You have rights over your personal data including access, correction, deletion, portability, restriction of processing, and objection to processing, subject to applicable law. Requests can be made by contacting our Data Protection Officer.

17. Our Policy on Children's Data

We do not knowingly collect or solicit personal data from children under the age of 18 without parental consent. If you believe we have collected such data inadvertently, please contact us immediately.

18. Data Security

We implement industry-standard technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

19. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence, which may have different data protection laws. We ensure appropriate safeguards to protect your data in such transfers.

20. Records Management

We maintain records of data processing activities and security measures in accordance with legal requirements and best practices.

21. Organization and Responsibilities

Our organization assigns clear roles and responsibilities for data protection compliance, including designated Data Protection Officers and relevant staff training.

22. Conflicts of Law

In case of any conflict between this Privacy Policy and applicable laws, the laws will prevail. We will comply with all applicable legal requirements.

23. Retention of Personal Data

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

24. Procedures

We have established procedures to manage data subject requests, data protection impact assessments, and breach notifications to ensure compliance.

25. Breach Notification

In the event of a personal data breach likely to result in risk to your rights, we will notify you and relevant authorities promptly as required by law.

26. External Links on Our Website

Our Platform may contain links to external sites. We are not responsible for the content or privacy practices of these third-party sites.

27. Information for California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). These include the right to know, delete, and opt-out of the sale of your personal data.

28. Use of This Website and Our Terms of Service

Your use of this website and related services is governed by our Terms of Service, which you agree to by using our Platform.

29. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated policies will be posted on this page with a revised effective date.

30. Data Controller / Company Details

www.neeev.ai is the data controller responsible for handling your personal data. Our registered office is located at [Your Address Here].

31. Data Protection Officer

For any questions or concerns about this Privacy Policy or your personal data, you may contact our Data Protection Officer at dpo@neeev.ai.